Returns & Refunds

We want you to have a smooth shopping experience with KAKSHAL®.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us through our online contact form as soon as possible.

For faster assistance, please include:

  • Order number
  • Description of the issue
  • Photos of the package/product when applicable

Return Requests

Return eligibility may depend on the product, order condition, applicable law, and our return requirements.

For hygiene, safety, and product-integrity reasons, certain opened or used products may not be eligible for return.

Refunds

If a refund is approved, the refund will generally be issued to the original payment method.

Processing time may vary depending on the payment provider or financial institution.

Before Returning an Item

Please contact us before sending an item back so that we can provide the appropriate return instructions.

Contact

For return or refund questions, please use our online contact form and include your order number and relevant details.