Returns & Refunds
We want you to have a smooth shopping experience with KAKSHAL®.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us through our online contact form as soon as possible.
For faster assistance, please include:
- Order number
- Description of the issue
- Photos of the package/product when applicable
Return Requests
Return eligibility may depend on the product, order condition, applicable law, and our return requirements.
For hygiene, safety, and product-integrity reasons, certain opened or used products may not be eligible for return.
Refunds
If a refund is approved, the refund will generally be issued to the original payment method.
Processing time may vary depending on the payment provider or financial institution.
Before Returning an Item
Please contact us before sending an item back so that we can provide the appropriate return instructions.
Contact
For return or refund questions, please use our online contact form and include your order number and relevant details.